Digital Court: Innovation and agility within the courts
23 January 2024
When dynamic display serves justice and citizens in judicial and administrative courts.
On September 30, 2021, the 133rd congress of commercial court clerks will take place, on the theme: “The clerk, trusted public service entrepreneur. »
In a recent interview, Sophie Jonval, president of the National Council of Commercial Court Clerks said:
“While it is still too early to draw conclusions on the impact of the crisis on our economy, one thing is certain: the transformation of our entrepreneurial fabric is accelerating and confirmed over time. To support these changes, we must find the right balance between innovation, agility, trust and security. This is the whole vision of commercial justice carried by the clerks of the commercial courts. »
Agility
Agility consists of rethinking the visitor’s journey in a new light, facilitating access to information, different procedures and services.
- To welcome
- Direct towards the courtrooms, deliberations, room of lost steps…
- Inform
- Offer self-service services (search for files, printing of legal documents)
- Disseminate updated information in real time
From the main entrance, outside, with clearer, interactive communication, in the form of a digital TOTEM, for example. Inside, SCREENS can complete informative (hearing times, location, health instructions), or institutional communication. DESKS in the form of terminals to display legal information and direct visitors.
Digital TERMS to take a waiting ticket, pay for a service, print a K-BIS. Or consult his digital file recorded under infogreffe.fr., monidenum.fr or (tribunaldigital.fr). The digital terminal interfaces can accommodate all kinds of applications, depending on specific needs.
Innovation
Technological innovation has been at the heart of our business for over 30 years. With our teams of hardware and software engineers, we develop, manufacture, market and maintain our digital solutions in all sectors, including administrations and communities.
And we are proud to promote innovation in the service of people and businesses with the election at the end of last August of Iagona to the governance of Cap Digital, in the person of its president, Pascal Hermandesse, to represent, challenge and support the College of Medium Enterprises.
Example: the MK BIS terminal, or how to print a K-BIS self-service
An innovative terminal for efficient service in commercial court registries?
You dreamed of it, we created it!
The MK Bis terminal has an intuitive interface that makes it easy to use and allows applicants to quickly and independently print the legal documents they need. Which means less waiting and optimized customer service. Via a secure connection to the court registry software and equipped with an integrated payment module, the MK Bis terminal prints K-Bis extracts and other legal documents on standardized A4 paper, issuing an invoice for the operations ordered.
- A simple, innovative and intuitive digital service.
- Digital terminals, totems, wall screens, there is no limit to the simplification of the citizen journey when you use digital, satisfaction is guaranteed.
As with window displays, animated or video content better captures audiences’ attention through movement.
The content broadcast can be modified instantly, on one or more screens. This allows merchants to target promotions in a very personalized way, depending on the location of the display tool in the store (at the entrance, at the head of the gondola of a specific department, at the checkouts, etc. .)
Merchants can implement a test and learn approach by varying promotions regularly. This is to see what types of offers their customers are most sensitive to
Scalable products
Iagona offers you a scalable solution compatible with our Neoscreen digital signage software.
Neoscreen is certainly display software, but it is above all and above all a multi-service software suite!
Specific extensions
Developed to allow you to expand your dynamic display offering, the Neoscreen extensions adapt to your needs.
Accessible directly from your Neoscreen dashboard, they allow you to manage everything from a single online interface.
Whether you need to manage dynamic signage or display information interactively, everything is possible with Neoscreen.
Trust
Creating a bond with citizens who are called upon to go to the courts is a first step towards a relationship of trust. Self-service digital tools undeniably make it possible to optimize the support of visitors whose requests require more processing and listening time. The public’s perception of your services will only be better. In the same way, we establish a relationship of trust with our suppliers and our customers and put our expertise and our common energy at the service of their projects.
Security
Security is at the heart of our approach, as is compliance with CE standards and confidentiality.
As well as the guarantee of personalized assistance, with a hotline based in France and a team of more than 400 expert technicians, ready to intervene.
Compliance with health rules
Courts are busy places, requiring crowd management and increased control.
With CountEx, we offer you a people counting solution.
We have also developed a standalone solution meeting government requirements. This allows you to control your visitors’ Health Pass with our K-Pass terminal (100% GDPR).